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Salesforce Certified Slack Administrator Sample Questions (Q208-Q213):

NEW QUESTION # 208
Amy is an Org Owner on an Enterprise Grid plan.
A workspace Admin informs Amy that a confidential file has been uploaded to a public channel by mistake.
Amy needs to remove the file and determine who has downloaded it.
What should Amy do to accomplish this goal?

A. Using Slack Enterprise Key Management (EKM), revoke key access for the file, and review the EKM logs to see who downloaded the file.
B. Using an integrated Data Loss Prevention (DLP) solution, delete the file, and then review the Audit Logs API to see who downloaded the file.
C. Using a third-party eDiscovery app, delete the file and use data exports to determine who downloaded the file.
D. Using MDM, disable file downloads and then use session management to see who was logged in and downloaded the file.

Answer: B

Explanation:
The proper course of action involves:
* Deleting the file through an integrated Data Loss Prevention (DLP) solution.
* Reviewing access through the Audit Logs API.
Slack documentation confirms:
"A DLP integration allows detection and remediation (e.g., deletion) of sensitive files or messages. The Audit Logs API provides detailed logs of user activity, including file downloads." Mobile Device Management (MDM) focuses on device security, not file tracking, and EKM controls encryption but doesn't show file download actions.
(Reference: Slack Administration Study Guide - Security and Compliance - Data Loss Prevention and Audit Logs)
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NEW QUESTION # 209
You're a Slack Org Admin, and your company recently acquired a new business unit. You must decide if you want to add your new teammates to your existing Slack workspaces, or create a new workspace in your Slack Enterprise Grid Org.
You know that this new business unit has strict security and compliance requirements that exceed the policies of your current workspaces. You also expect the new business unit to collaborate extensively with the rest of your company, so they need to feel connected.
What should you consider first when deciding if you need a new workspace?
(Select the best answer.)

A. The new business unit's preference to communicate in direct messages (DMs) and private channels to preserve confidentiality.
B. The new business unit's app approval requirements.
C. The number of multi-workspace channels you think the new business unit will need when collaborating across the org.
D. The data retention needs of the new business unit for files and messages.

Answer: D

Explanation:
When deciding whether to create a new workspace in Enterprise Grid, Slack recommends:
"Start by assessing whether the business unit's data retention, security, and compliance requirements are different enough from existing workspaces to justify workspace separation." If stricter data retention or compliance needs are present, a separate workspace may be necessary to apply different settings. Collaboration can still happen through multi-workspace channels if needed. Preferences about DMs (B) or apps (D) are secondary considerations.
(Reference: Slack Administration Study Guide - Enterprise Grid Workspace Planning)
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NEW QUESTION # 210
You're a Support Agent on the admin team for your organization's Slack Enterprise Grid workspace.
You receive a service request from one of your employees to add 15 new members from a single external company to Slack in order to support a 12-month joint marketing partnership. The team requires multiple channels and members for external collaboration.
How should you respond to the service request?
(Select the best answer.)

A. Advise the employee to request the external users be added to your identity provider (IdP) so they can authenticate to your workspace with the same single sign-on (SSO).
B. Advise the employee to set up a separate Slack workspace that is jointly owned by both organizations.
C. Approve the employee's request, then invite the external users to your workspace as Multi-Channel Guests with a 12-month expiration date.
D. Advise the employee to initiate one or more Slack Connect channels to collaborate with the external organization. The external organization can set up a free Slack instance if they are not already using Slack.

Answer: D

Explanation:
Slack recommends using Slack Connect for external collaboration across companies.
According to Slack Connect official guidelines:
"Slack Connect lets you securely collaborate with external organizations in channels or direct messages, without needing to add external users as guests in your workspace." Rather than creating guest accounts (A) or modifying your IdP (C), the correct and scalable method is setting up Slack Connect channels. Option D (setting up a separate Slack workspace) is not necessary and would complicate governance.
(Reference: Slack Administration Study Guide - Slack Connect Best Practices)
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NEW QUESTION # 211
A bank must archive all communications for several years due to a new government regulation. Your compliance department wants to understand how best to meet these requirements for Slack.
Which feature should you leverage to meet these regulatory requirements?
(Select the best answer.)

A. Enterprise Key Management (EKM)
B. eDiscovery
C. Mobile Device Management (MDM)
D. Data Loss Prevention (DLP)

Answer: B

Explanation:
For long-term archiving and compliance with regulatory requirements:
"eDiscovery integrations allow organizations to collect, archive, and export Slack messages and files to meet legal, regulatory, and compliance needs." DLP (A) focuses on preventing data leaks. MDM (B) secures mobile access, and EKM (C) controls encryption keys but does not inherently archive data.
(Reference: Slack Administration Study Guide - Security and Compliance - eDiscovery Integration)
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NEW QUESTION # 212
Jose works at Globex and is a Slack administrator and Champion.
He receives several Slack direct messages per day from employees looking for more information on a range of topics, such as how to connect apps to their Slack workspace and where to find training materials.
Jose wants to encourage Slack best practices among employees. Which course of action should Jose take in this situation?

A. Ask the question, and if they are still unable to find the answer, post their own question in a public
#help channel, where Jose and his team will respond in thread.
B. Post their question on their behalf in a public #help channel and respond in thread.
C. Respond to each employee via direct message with the answer to their question.
D. Ask the employees to post their own question in a public #help channel, where Jose and his team will respond in thread.

Answer: D

Explanation:
Slack best practices encourage public discussions to:
"Make answers discoverable to others who might have the same question later, reduce redundant inquiries, and model a culture of openness." By encouraging employees to post their questions in a public help channel, Jose reinforces using public channels and helps build a searchable knowledge base.
(Reference: Slack Administration Study Guide - Promoting Open Communication and Knowledge Sharing)
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NEW QUESTION # 213
......

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Salesforce Certified Slack Administrator Sample Questions (Q208-Q213):

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